YALE GLS VIETNAM
Equipped with customer service mindset
Entire staff ready with English speaking skills
Customer service available 24/7 — communication with customer readily established as business starts
High quality service mindset established through long-time response to primary and secondary vendors including Samsung and LG
Work Process
Emergency communication system in case issues arise during public holidays
Import Process
Air/Ocean import and customs clearance procedures and rushed transport
Export Process
Detailed description of the ocean & air export customs clearance procedures and paperwork
Customs Clearance
Managing customer service
Preliminary coordination of documents and checking accurate tax rates with customer's staff
Prepared for customs clearance any time meeting customer's needs (directly responding to the customs of competent jurisdiction)
Customs clearance without customs registration possible with Hanoi branch's own account
Customs Agent Certificate available
Vietnamese customs approved certificate
Customs clearance without customs registration possible with Hanoi branch's own account
Special Management
Detailed responses in the import customs clearance of used equipment and facilities
Handling liquidation based on customer's data (managing the Chinese-style 'manual')
Quick response to various licenses, quality tests, and certification processes
Handling C/O
Much experience in handling different types of certificate of origin intended to collect export tax benefits at destinations
PSC(Form A) — general preferential tariff system (Europe-Vietnam) by VCCI
* VCCI : Vietnam Chamber of Commerce & Industry
VK, AK, AC (Form D, E) — ASEAN, South Korea, China-Vietnam by MOIT
* MOIT : Ministry of Commerce & Industry
Transport
Vehicles owned by our partners — trucks to be arranged by type
Different trucks arranged at the request of customers
All vehicles equipped with GPS and vibration measuring device
Logistics Service
Staff experienced in yard operation, customs clearance, and vehicle operation ready / sufficient equipment available through close cooperation numerous partners
Special Inbound
Experienced in handling the transport of equipment and heavy cargo
Much experience in transporting heavy cargo in low-bed or Flat Rack(FR) containers throughout Vietnam or to neighboring countries
WMS
Warehouse management system
It can operate the logistics center, covering inventory management at check-in & check-out, task management, and KPI management with customer data
(bonded warehouse, ordinary warehouses, refrigerated warehouse)
Packaging
Realizing packaging service by shipment type
Warehouse operation available and some of airport operations available
Vaccum Packing
Wrapping & Banding
Wooden Packing
SKID Packing
SKID Material